Privacy Policy

At Mizi Toys, we understand the significance of safeguarding your personal information. This Privacy Policy outlines the personal information we collect. We are dedicated to ensuring the complete security of your online shopping experience. When you provide us with your name, address, credit card information, contact details, or any other personal information, we assure you that we will keep them safe and secure. Except as outlined in this policy, we commit to never share this information with anyone outside of our website.

SHOPPING WITH MIZI TOYS IS SAFE, SECURE, AND GUARANTEED

SITE SECURITY Ensuring your safety is our top priority at Mizi Toys. Our website incorporates the latest security features to provide maximum protection. Utilizing SSL (Secure Sockets Layer) encryption technology, we offer the most advanced level of security available for online purchases. When navigating a secure area of the website, such as during checkout, a solid padlock in your browser’s status bar will indicate the ongoing encryption process. Additionally, you’ll notice a change in the browser address from http to https, confirming the secure connection to www.mizitoys.com.


COOKIE POLICY

Cookies are small text files that are stored on your computer when you visit specific web pages, serving the purpose of keeping track of your shopping basket and recognizing you upon your return to our website. To fully enjoy all the online shopping and personalized features on our website, it is necessary to enable cookies on your computer, tablet, or mobile phone, as certain personalized features are dependent on them.

It’s important to note that our cookies do not store sensitive information such as your name, address, or payment details. Instead, they securely retain a ‘Key’ that is associated with this information once you are signed in.

We provide this information as part of our commitment to comply with legislation, including the General Data Protection Regulation (GDPR), and to maintain transparency about your privacy when using our website. We prioritize keeping your information private, just as we would expect for our own.

For additional information on cookies in general and how to manage them, you can visit aboutcookies.org. If you prefer to opt out of cookies, please visit the Network Advertising Initiative website. Please be aware that we are not responsible for the content of external websites.

Links to these pages:


PAYMENT FRAUD PREVENTION

Mizi Toys employs secure payment systems such as PayPal and major credit cards to process payments. These platforms are equipped with robust fraud protection and buyer protection policies. If you utilize an existing account, there is no need to share payment-related data with us. It is important to note that we do not store customer credit card details for added security.

PRIVACY PROMISE

We handle your personal data with the same care we would expect for our own information. Our commitment is to keep your details confidential, using them solely to provide exceptional customer service following your purchase from us.

Rest assured, we pledge never to sell your personal details to any company. Without your explicit authorization, we will not share your information with third-party companies for mailing or marketing purposes beyond our website.

When you make a purchase from the Mizi Toys website, the collection of some personal information is necessary. Your data is securely stored on protected servers, and Mizi Toys fully adheres to the obligations outlined by the General Data Protection Regulations (GDPR) and current consumer legislation.

WHAT WE COLLECT

We collect the following information:

  • Title, first name, and surname
  • Contact information, including telephone number and email address
  • Geographical information, including your address, postcode, and IP address
  • Details about your online purchases from us, such as what you bought, when and where you made the purchase, and the payment method used
  • Information related to your online browsing behavior, including interactions with our advertisements
  • Details about the devices used to access our services, encompassing make, model, operating system, IP address, browser type, and mobile device identifiers


IF YOU CONTACT US

In the event of communication between us or your participation in promotions, we may collect the following:

  • Personal data you furnish about yourself during any interaction with us concerning our Services (e.g., your name, username, and contact details), whether through phone, email, post, or social media conversations
  • Details pertaining to the emails and other digital communications we send to you, including opened messages and any links clicked within them
  • Your feedback and contributions provided during customer surveys and questionnaires

HOW WE USE YOUR DATA

We collect this data to comprehend your requirements and deliver exceptional service, as well as for the following purposes:

  • Facilitating the placement, processing, and dispatch of your order(s)
  • Internal record-keeping activities
  • Analyzing demographic and geographical location data via Google Analytics using cookies
  • Providing website sharing services and social network connectors
  • Improving our products and services based on the information gathered
  • Periodically sending promotional emails about new products and special offers
  • Contacting you for market research purposes on occasion
  • Customizing the website to align with your interests and presenting advertisements about our products and services when you visit other websites
  • Managing and enhancing our day-to-day operations

EMAIL MARKETING SERVICES

Periodically, we may send you emails containing offers and updates on our products and services. For promotional reasons, these emails may be personalized to include your name. We engage third-party entities to execute services on our behalf, encompassing the handling, processing, and fulfillment of your order. These entities receive only the necessary information to perform these tasks and are bound by strict contractual obligations to maintain the security and confidentiality of your personal information.

PHISHING EMAILS AND CALLS

Phishing involves illegitimately acquiring someone’s personal data, typically through email and telephone communication, where the phisher falsely claims to represent an official or legitimate source. It is crucial never to disclose your personal information to anyone claiming to be from Mizi Toys. In the event of a legitimate need to contact you, such as regarding payment or delivery, we will request you to call our customer services number. If you suspect an attempt to deceive you into divulging personal data, please notify us promptly.

UNSUBSCRIBING

While we strive to provide relevant mailings with offers that interest you, if you no longer wish to receive communications from us, simply click the link at the bottom of one of our emails to update your account preferences. If you encounter any issues or need assistance, please feel free to call us. Please note that the email unsubscribe process may take up to five working days to complete.